The goal of LPB Bank is to continuously improve the quality of financial services. If you have any feedback, questions or complaints regarding the service process, please let us know your opinion. Based on your recommendations, we can improve the quality of our customer service.
You can send your feedback, suggestions and questions:
Complaints can be submitted only in written form:
The complaint can be submitted in Latvian, Russian or English languages. LPB Bank reviews complaints according to Section 9 of the General Terms of Service, in compliance with the requirements of normative acts of the Republic of Latvia. Before submitting a complaint, please carefully read all rules of Section 9 of the LPB Bank General Terms of Service (hereinafter – GTS), which determine the requirements for submitting, revoking and reviewing complaints.
Please pay attention to:
Additional information on the procedure for submitting complaints can be obtained by phone +371 6 777 2 999 (on working days from 9.00 to 18.00).